{"id":247,"date":"2025-09-10T04:13:48","date_gmt":"2025-09-10T02:13:48","guid":{"rendered":"https:\/\/fumotpuff.com\/?page_id=247"},"modified":"2025-09-10T04:13:49","modified_gmt":"2025-09-10T02:13:49","slug":"versand-und-lieferung","status":"publish","type":"page","link":"https:\/\/fumotpuff.com\/en\/versand-und-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Order processing and dispatch times<\/h2>\n\n\n\n<p>Your order will be carefully processed and prepared for dispatch within 1-5 working days. The regular delivery time is 10-15 working days from dispatch.<\/p>\n\n\n\n<p><strong>Important note:<\/strong> There is no dispatch on weekends and public holidays.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consignment tracking<\/h2>\n\n\n\n<p>Once your order has been dispatched, you will immediately receive an e-mail with the tracking number. You can track the current status of your delivery online at any time.<\/p>\n\n\n\n<p><strong>Please note:<\/strong> Tracking information will not be updated on the tracking website until 3-7 days after dispatch. Please be patient until the data is fully available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order changes and cancellations<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Before dispatch<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancellation:<\/strong> Possible at any time without additional costs<\/li>\n\n\n\n<li><strong>Change of address:<\/strong> Can be easily customised<\/li>\n\n\n\n<li><strong>Product change:<\/strong> Subject to availability<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">After dispatch<\/h3>\n\n\n\n<p>Once your order has left our warehouse, we are unfortunately unable to process refunds or change delivery addresses. Please check all details carefully before confirming your order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customs and international delivery<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">DDP service (Delivery Duty Paid)<\/h3>\n\n\n\n<p>We offer our DDP service in selected countries. This means for you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No customs clearance required<\/strong><\/li>\n\n\n\n<li><strong>No additional customs duties<\/strong><\/li>\n\n\n\n<li><strong>Stress-free delivery directly to you<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Available DDP countries<\/h3>\n\n\n\n<p><strong>\ud83c\uddfa\ud83c\uddf8 USA<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping partner: UPS<\/li>\n\n\n\n<li>Exception: Alaska and Hawaii (not available)<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83c\udde6\ud83c\uddfa Australia<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping partner: Australia Post<\/li>\n\n\n\n<li>Note: Limited availability due to strict customs regulations<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83c\uddec\ud83c\udde7 United Kingdom<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping partner: DPD Express (local service)<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83c\uddea\ud83c\uddfa Europe<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping partner: DHL Express \/ DPD Express<\/li>\n\n\n\n<li>Comprehensive coverage of European countries<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Limited availability<\/h3>\n\n\n\n<p><strong>Important note:<\/strong> Our DDP service is not available in the following countries due to strict customs regulations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83c\udde9\ud83c\uddf0 Denmark<\/li>\n\n\n\n<li>\ud83c\udde6\ud83c\uddfa Australia (partial)<\/li>\n\n\n\n<li>\ud83c\uddf3\ud83c\uddf4 Norway<\/li>\n\n\n\n<li>\ud83c\udde8\ud83c\udded Switzerland<\/li>\n<\/ul>\n\n\n\n<p><em>Please note the respective current conditions, as regulations may change.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Additional information<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Remote areas<\/h3>\n\n\n\n<p>For deliveries to remote or inaccessible regions, the following special features may apply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Additional shipping charges<\/li>\n\n\n\n<li>Extended delivery times<\/li>\n\n\n\n<li>Special delivery modalities<\/li>\n<\/ul>\n\n\n\n<p><strong>Our promise:<\/strong> We do everything we can to ensure that your order arrives on time and proactively inform you of any delays.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer support<\/h2>\n\n\n\n<p>Do you have any questions about your shipment or special requirements? Our customer service team is always at your disposal.<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>e-mail:<\/strong> chbzyluryberel@gmail.com<\/p>\n\n\n\n<p>We endeavour to offer you the best possible service and are available for all your shipping and delivery needs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em>Your trust is important to us - that's why we provide a reliable and transparent shipping service.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Bestellabwicklung und Versandzeiten Ihre Bestellung wird sorgf\u00e4ltig innerhalb von 1-5 Werktagen bearbeitet und f\u00fcr den Versand vorbereitet. Die regul\u00e4re Lieferzeit betr\u00e4gt 10-15 Werktage ab Versand. Wichtiger Hinweis: An Wochenenden und gesetzlichen Feiertagen erfolgt kein Versand. Sendungsverfolgung Nach dem Versand Ihrer Bestellung erhalten Sie umgehend eine E-Mail mit der Tracking-Nummer. Den aktuellen Status Ihrer Lieferung k\u00f6nnen [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":1,"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":249,"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/pages\/247\/revisions\/249"}],"wp:attachment":[{"href":"https:\/\/fumotpuff.com\/en\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}