Privacy policy

Last updated: [2025.9.10]

This privacy policy informs you transparently about how we as fumotpuff.com collect, process and protect your personal data. We also explain your rights and the statutory protection provisions that apply to you.

📋 What information do we collect?

Personal data

We collect the following personal data to provide our e-cigarette services:

📧 Contact details:

  • Full name
  • E-mail address
  • Telephone number
  • Postal address

🎯 Intended use: We require this information for order processing, product dispatch and the provision of our customer service.

Technical data

We automatically collect data to optimise our website and ensure security:

💻 Device information:

  • Device type and operating system
  • IP address
  • Browser type and version
  • Access times and duration
  • Pages accessed and navigation paths

🔄 How do we use your data?

Order processing and service

Main purposes:

  • Processing and fulfilment of your orders
  • Safe delivery of our e-cigarette products
  • Provision of customer service and technical support
  • Processing of returns and complaints

Communication with you

Reasons for contact:

  • Order confirmations and dispatch notifications
  • Product information and safety instructions
  • Promotions and offers (with your consent)
  • Important updates on our services

Website optimisation

Improvement measures:

  • Analysing usage habits
  • Optimisation of website functions
  • Improving the user experience
  • Raising safety standards

🤝 Data transfer to third parties

Principle: Your personal data will never be sold or passed on to third parties without your express consent.

Exceptions:

Service partner

Trusted service providers:

  • Logistics company for product delivery
  • Payment service provider for secure transaction processing
  • IT service provider for technical support
  • Customer service partner for extended care

Legal obligations

Legal requirements:

  • Official orders and court rulings
  • Compliance with applicable laws and regulations
  • Prosecution and law enforcement

Corporate transactions

Business changes: Your data may be transferred in the event of mergers, takeovers or asset sales. The protection afforded by this privacy policy will remain in full force and effect.

🔒 Data security

Our protective measures

Technical safety:

  • Encryption technologies for data transmission and storage
  • Regular safety audits and penetration tests
  • Secure server with the latest protection protocols
  • Access controls and employee authorisations

Important note

Despite our extensive security measures, we cannot guarantee absolute security on the Internet. We recommend that you handle your access data responsibly yourself.

⚖️ Your data protection rights

Basic rights

Right to information (Art. 15 GDPR):

  • Insight into all stored personal data
  • Information about processing purposes
  • Details on data transfers

Right to rectification (Art. 16 GDPR):

  • Correction of incorrect data
  • Completion of incomplete information

Right to erasure (Art. 17 GDPR):

  • Deletion of your data when the purpose no longer applies
  • "Right to be forgotten"

Further rights:

  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Right of objection (Art. 21 GDPR)

Exercising your rights

Contact: Contact our data protection team at any time to exercise your rights or to unsubscribe from marketing emails.

🍪 Cookies and tracking technologies

Technologies used

Cookie types:

  • Functional cookies for basic website functions
  • Analytical cookies to improve our services
  • Marketing cookies for personalised advertising (only with consent)

Your control

Cookie management:

  • Manage settings via your browser
  • Deactivate or delete cookies at any time
  • Note: Deactivation can impair website functions

👶 Protection of minors

Age restrictions

Important note:

  • Our products are exclusively for persons aged 18 and over determined
  • We record never knowingly Data of minors
  • In the event of accidental data entry Immediate cancellation

Parental note

If you discover that your minor child has provided us with personal data, please contact us immediately.

🔄 Changes to the privacy policy

Updates

Transparent and comprehensible:

  • Regular review and adjustment
  • Publication of all changes on this page
  • Updating the date with each revision
  • Recommendation: Regular review of this page

Notifications

In the event of significant changes, we will actively inform you by e-mail or through clear notices on our website.

📞 Contact and support

Data protection enquiries: 📧 e-mail: [Insert data protection e-mail]

General questions: 📧 e-mail: chbzyluryberel@gmail.com

Postal address: [Insert full business address]

Your privacy is important to us. This privacy policy reflects our commitment to the responsible handling of your personal data.